We found the guide to be quite flexible and accommodating. We added a couple of places to see which were near the palace. I guess it depends on whether you are sharing your tour with other people, or if it is just the guide and you. In any case, I’d ask in advance, if there’s a contract email, for example ( I know there’s a phone number also), if you are able, and then you can know for certain.

Good news! Your local guide ( and local tour guides in general) don’t have to wait in the same ticket line as individual visitors to the Garden. There’s a special ticket window for the visitors who are there with local guides where you buy your ticket and get right in. I don’t know if this is affected by the sold out status you saw for buying a ticket on individual terms, but I suspect that, with your hired guide, you’d still be able to get in.

Hello Dear Gabriel. First i would like to thank for your request. So for our products we offer two languages for the moment English & French. Thank you Best regards

Hello, I aplogize for the delay but we didn't get message until today. So for the timing in Ramadan there is from 9:00 to 13:00 and the second from 13:00 to 17:00. Thank you