Virtual Aerospace
Virtual Aerospace
5
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Restaurantes
154 en un radio de 5 km
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104 en un radio de 10 km
Hacer un aporte
5.0
529 opiniones
Excelente
509
Muy bueno
13
Promedio
0
Mala
0
Horrible
7
Bob F
1 aporte
mar. de 2024 • Amigos
My friend recommended this to me.
I booked up. The dates they sent were ages away and no use to me.
They gave no warning of the length of time it would take to get a booking.
I asked for a refund. This is quite a lot of money for an AOP.
First of all they said it would cost Me £25 to cancel. I pointed out that by law on distance buying I had 14 days to change my mind.
They still have not refunded me.
I have sent reminders to no avail.
Their Customer Service stinks.
Be careful.
I personally will stay clear.
I will now have to get my solicitor to get my money back.
I booked up. The dates they sent were ages away and no use to me.
They gave no warning of the length of time it would take to get a booking.
I asked for a refund. This is quite a lot of money for an AOP.
First of all they said it would cost Me £25 to cancel. I pointed out that by law on distance buying I had 14 days to change my mind.
They still have not refunded me.
I have sent reminders to no avail.
Their Customer Service stinks.
Be careful.
I personally will stay clear.
I will now have to get my solicitor to get my money back.
Escrita el 16 de marzo de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Laura H
Reikiavik, Islandia114 aportes
feb. de 2024 • Pareja
- cancelled our booking.
- Refused to refund and ignored emails.
They cancelled our booking 10 days before our agreed upon date and refused to refund us.
They said they do not have to refund us as they are only ‘postponing’ the booking. Nb, alternative dates offered were months in advance so not a suitable alternative.
The whole experience with them was pretty unprofessional and uncomfortable from the start. I paid extra to have a weekend booking but quickly discovered they very very little availability for any dates/times, so we decided to take a week day booking (they did not offer to refund us the difference). In order to book you need to email and ask what dates are available and then there’s a back and forth via email before your booking is confirmed - how inefficient?!
We booked time off work, paid for our flights and accommodation. 10 days before the agreed date they cancelled it due to ‘electrical problems’ in their building. We then requested a refund as we are not in the position to make this trip again (the hotel and flights for the family were close to £2000). We have a 5 month old baby so we’re not exactly flush with cash right now, or have the flexibility to just travel whenever. We had to chase the refund request as we hadn’t heard anything. After 1 week and a reminder email from us the company rejected our refund request saying they would only extend the voucher.
We sought legal advice and were told that the company was in breach of contract as a date had been agreed. They told us to email the company to say that the company must honour the agreed date or provide a refund, offer to use an ADR scheme and to give the company 7-14 days to respond. The company acknowledged the email but did not respond to the contents.
I’m shocked that they have so many good reviews. I am starting to wonder if these excellent reviews are actually genuine? I can see there are a few 1 start reviews over various websites that had very similar experiences to us, which I wish I had seen before giving them my money!
This experience has been really upsetting and unpleasant. What should have been a nice birthday present for a new dad and an excuse for a lovely first family holiday to London has just been a truly horrible experience.
- Refused to refund and ignored emails.
They cancelled our booking 10 days before our agreed upon date and refused to refund us.
They said they do not have to refund us as they are only ‘postponing’ the booking. Nb, alternative dates offered were months in advance so not a suitable alternative.
The whole experience with them was pretty unprofessional and uncomfortable from the start. I paid extra to have a weekend booking but quickly discovered they very very little availability for any dates/times, so we decided to take a week day booking (they did not offer to refund us the difference). In order to book you need to email and ask what dates are available and then there’s a back and forth via email before your booking is confirmed - how inefficient?!
We booked time off work, paid for our flights and accommodation. 10 days before the agreed date they cancelled it due to ‘electrical problems’ in their building. We then requested a refund as we are not in the position to make this trip again (the hotel and flights for the family were close to £2000). We have a 5 month old baby so we’re not exactly flush with cash right now, or have the flexibility to just travel whenever. We had to chase the refund request as we hadn’t heard anything. After 1 week and a reminder email from us the company rejected our refund request saying they would only extend the voucher.
We sought legal advice and were told that the company was in breach of contract as a date had been agreed. They told us to email the company to say that the company must honour the agreed date or provide a refund, offer to use an ADR scheme and to give the company 7-14 days to respond. The company acknowledged the email but did not respond to the contents.
I’m shocked that they have so many good reviews. I am starting to wonder if these excellent reviews are actually genuine? I can see there are a few 1 start reviews over various websites that had very similar experiences to us, which I wish I had seen before giving them my money!
This experience has been really upsetting and unpleasant. What should have been a nice birthday present for a new dad and an excuse for a lovely first family holiday to London has just been a truly horrible experience.
Escrita el 25 de febrero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
NuJerico
Portsmouth, UK6 aportes
ene. de 2024 • Solitario
Having no previous experience I attended a 2 hours Boeing 737 800 Experience at Shoreham for my 60th and had a great time. Nigel was wonderful and asked me what I wanted to do and I said I would like to take off from Heathrow and land at Gatwick and fly back again and land at Heathrow which we did taking in the sights of the city of London as we went. Also manage a trip from Dalaman to Rhodes. All I can say is I hope the air hostesses were firmly buckled up for the landings!
Escrita el 26 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
ijarvis425
Manchester, UK16 aportes
ene. de 2024 • Familia
Almost a week later I still have a smile on my face, I flew a Vulcan on the simulator and loved every moment of an incredible 1 hour experience. My instructor Tim was amazing, very friendly and personable with clear and detailed in his explanation and so calm in his instructions during the flight. I will definitely be going back
Escrita el 17 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Melanie B
Saint Helens, UK1 aporte
ene. de 2024 • Familia
Bought this experience as a birthday present for my husband who was interested in aviation. Was really good. Instructor was professional and knowledgeable.
Escrita el 11 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Stuart L
Deal, UK7 aportes
mar. de 2023 • Familia
Had a wonderful time with my nephew was very realistic, the instructor Mac was amazing and very friendly and helped make the day special
Escrita el 20 de diciembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Global09327970649
1 aporte
abr. de 2023 • Solitario
I have lost 3000 pounds,the promised flight instructor course, sessions delayed,no bookings, terrible simulator condition,
You can find much better options onout there, only flight instructor were ok, regarding management I will rate them 0,or even lower,
Really disappointed,
Duarte
You can find much better options onout there, only flight instructor were ok, regarding management I will rate them 0,or even lower,
Really disappointed,
Duarte
Escrita el 5 de diciembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
DaveV57
Liverpool, UK2 aportes
oct. de 2023 • Solitario
Had an amazing experience with a 2 hour session in the Vulcan simulator. Spent much of the time flying round North Wales at low level, including several urns round the Mach Loop. The instructor Keith W. was informative, helpful and knowledgeable, putting me at ease.
It was a really enjoyable morning and I look forward to a second visit.
It was a really enjoyable morning and I look forward to a second visit.
Escrita el 24 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
P72
109 aportes
oct. de 2023 • Solitario
This was my father-in-law’s 80th birthday present and something he has always wanted to do. He really enjoyed the experience and Nigel, the instructor, was great. My husband went with his dad and was very impressed.
Escrita el 15 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Adrian B
1 aporte
oct. de 2023 • Solitario
Went for an hour flight experience after my partner brought it for me as a gift. We read all the reviews, and the venue or experience did not disappoint, I even got realistic Manchester Weather whilst Landing. I had John as my instructor who was very knowledgeable and answered all my questions. Thank you for a great few hours.
Escrita el 12 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Flightlink
35 aportes
How old do you have to be for the simulator?
William
Reino Unido2 aportes
I don’t know if there is a minimum age, I was 14 when I did it. Note that it is difficult though, and I did already have experience in sims before
Sue Deacon
Brighton, UK30 aportes
How do I go about finding prices and booking.
MARYLOUESSEX
ESSEX164 aportes
Go to virtual aerospace website all the info is there for you. There is also a phone number should you wish to phone, they are most helpful. It is a brilliant experience..
Hallos
Brighton, UK76 aportes
Can you book this direct at shoreham or do you need to do it via groupon?
JamyHampshire
Southampton, UK197 aportes
You can book direct with the company who operate the simulator at Shoreham and other sites but the cost may be higher.
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Preguntas frecuentes sobre Virtual Aerospace
- Hoteles cerca de Virtual Aerospace:
- (1.76 km) The Barn Caravan Park
- (5.26 km) Camelot House
- (5.30 km) Downs View B&B
- (6.11 km) Merton House
- (0.73 km) The White House Shoreham Beach
- Restaurantes cerca de Virtual Aerospace:
- (0.26 km) The Hummingbird Restaurant
- (0.50 km) Swiss Cottage
- (0.50 km) Tasty Thai Truck
- (0.62 km) The Bridge Shoreham
- (0.91 km) La Patisserie