PremiAir - The Private Terminal
PremiAir - The Private Terminal
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5.0
5,0 de 5 burbujas10 opiniones
Excelente
10
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Raglach
17 aportes
5,0 de 5 burbujas
mar. de 2020
I have never been so relax boarding a flight due to the Premiair experience. The moment I walked through the door I was greeted by my presonal host Karen "S"
The breakfast was excellent and cooked to order.

When my flight was called to gate I then taken through security and chaufferd across the airfield to the terminal by the excellent staff.
Highly recommended and I will definately visit again.
Escrita el 13 de marzo de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

richardjohnabanks
Manchester, UK11 aportes
5,0 de 5 burbujas
dic. de 2019
We travelled through on the premium departures option and were treated to a personalised greeting on arrival before being sat down in the lounge for a glass of champagne and a look at the incredible food menu. We tried most of the dishes (all were great) before being taken through the private security and driven across the airfield in a luxury BMW to our plane. Great way to start a holiday and will be using on all future trips out of Manchester.
Escrita el 24 de enero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

lesley h
Staffordshire, UK76 aportes
5,0 de 5 burbujas
dic. de 2019 • Pareja
Booked this as a treat as we were going away over New Year. The whole experience was brilliant.

We were met at the car and escorted into the terminal where our cases were weighed and taken from us. We were then shown into the lounge and offered drinks and food. The choice was extensive-there was even a choice of different bacon with the breakfast.

We were given a time to go through their security, then driven to the terminal to board our flight.

It really was a perfect way to start a holiday and we’ll definitely book again.......I’d even go as far as to say I’ll purposely look for flights from Manchester so we can use this.

A special mention to Lisa who looked after us so well-thank you.
Escrita el 21 de enero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Emma M
4 aportes
5,0 de 5 burbujas
dic. de 2019 • Familia

We booked for the private terminal prior to our holiday and it was everything we expected and more.
We had the whole lounge to ourselves, staff were very attentive and couldn’t have done more for us. Loads of choice for Food and drinks and staff always there to help.
Security was quick and easy, and then a drive across the airway (which the kids loved) to the terminal ready for our flight.
Will definitely look at booking again!
Escrita el 15 de enero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

ChampagneSupernova1
Manchester22 aportes
5,0 de 5 burbujas
dic. de 2019
We tried Premiair for the first time last month before taking an evening flight and can honestly say it is worth every penny and more. It took all of the stress out of the airport experience and the quality of the food and drinks on offer was exceptional. We were actually the only people in there during our visit so it's hard to imagine what it'd be like when full, but the service we received was excellent and I will most definitely be booking in again for my next long haul trip.
Escrita el 6 de enero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Benblacklondon
Corbridge14 aportes
5,0 de 5 burbujas
dic. de 2019 • Familia
An amazing experience from start to finish. Friendly and efficient staff totally make this place. Great design, lovely food, and a truly effortless experience to what would otherwise be a pain in the main terminal. The car journey to your plane across the airfield is a real highlight too! Worth the expense for sure.
Escrita el 27 de diciembre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Liam V
3 aportes
5,0 de 5 burbujas
nov. de 2019 • Pareja
Really was a great experience, unbeatable actually - the actual private jet terminal next door is less VIP than PremiAir. Thoroughly recommend.

Just a shame Heathrow lost our bloody bags on the way to Rio 🤣 you did your bit though and they got them to us 3 days later.

Liam & Michelle.
Escrita el 11 de diciembre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

BizarreDub
Dublin9 aportes
5,0 de 5 burbujas
dic. de 2019 • Familia
This is absolutely not in anyway remotely similar to Manchester Airport itself, because it is a beautiful and superbly run facility.

The level of commitment the staff have to making this experience as good as possible is a rare thing nowadays, even compared to some of the better exec lounges.

You're greeted at your car by staff who assist with your bags and that's the last you see of them until wherever you're going. You get to spend a couple of hours in a lovely purpose built terminal with really great food, drink and lovely staff with a great personal touch.

When your flight is boarding the staff let you know, and assist you seamlessly through the Premiair security (again a complete contrast). You're then escorted to the waiting 7 series to take you to the gate, where the plane will be boarding.

This is one of the few things surrounding modern air travel that's worth the money. Relaxing and effortless, even with a boisterous two year old.
Escrita el 9 de diciembre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Miss-Whippy99
Manchester, UK14 aportes
5,0 de 5 burbujas
nov. de 2019
I booked a full round trip with them.

**Departure**

From right off the bat at check in I noticed how happy the staff looked compared the the normal terminals it was 4:30am. It was such a relaxed check in the staff call you by your name which was a first for me. They take your hold bags off you and get you to sign a couple of things before the PremiAir staff personally take it to the plane. This was the last time I saw them until I arrived at my final destination.

We then were taken into the lounge area greeted again by another member off staff who again was smiling and super friendly. We were offered a drink and breakfast which there was a vast range of drinks from hot drinks to alcohol.

The cooked breakfast I had was amazing, no excess oil dripping off the bacon etc, eggs cooked to perfection I honestly couldn't fault it.

After around 2 hours or so of sitting having coffee (as it was a early flight and winter it was dark so only managed to watch a couple planes depart) we were then told we were going to be taken to our plane. We were walked to the Terminals own security room where there were around 10 staff members again all smiling, greeted us by our names and having a good chat with us throughout the whole thing. We weren't rushed to take all the liquids out the bag, electrical items etc like you normally are.

We then go into one of the brand new BMW 7 series Exec cars they use to transfer you to the plane. The drive was great the had pre heated the car for us (Heated seats etc) the two staff told us a couple of rules etc and off we went. the drive was nice and relaxed again the staff were amazing. They didn't rush getting us to the plane made sure they slowed down to allow photos etc and view all the parked planes.
We got to near out plane and they explained that they can't always directly stop on the ramp where your plane is so we went a couple gates up and were taken into the terminal which was super hectic like normal (we had forgotten almost we were at the airport with us having PremiAir all to ourselves).

They timed it so the all passengers had boarded the plane before us so we literally just walked on no queuing in line etc.

Over all departure experience out of 10 was definitely a 10/10.

** Arrival **

On exiting the aircraft a member of the PremiAir staff was stood in the air bridge with a iPad with our names on. He greeted us with a super big smile had a chat on the way to the BMW which he had managed to park near enough next to the plane this time.

Again he explained the rules and started to drive us back to the PremiAir Terminal. With this being a afternoon flight we made the most of the daylight and managed to see a huge variety off aircraft close up. Again he noticed us taking photo etc and slowed up where possible to allow us to experience the whole thing.

We arrived to the passport control room with 1 lady checking our passports, again super friendly and as we were the only ones there took the time to talk.

We were then greeted by the check in staff who took us into the lounge where were had drinks again and were offered food from the lunch menu.

As we were waiting for our food to be cooked we watched the staff go back out to go over to the main terminal to collect our hold bags for us. With the 15 minutes or so they returned with the correct 4 hold bags we had.

We were allowed to sit and enjoy the lounge area for as long as we wanted before calling our taxi to pick us up. Which is a nice touch being able to use it again for food and drink.

Overall another 10/10

The overall experience is definitely worth doing at least once. To not be rushed through any of the security, to actually have a conversation with all the staff as there isn't 1000s of other travellers behind you, and just not feel like your in a overcrowded airport made the whole travelling experience so much more relaxed and less tiring. The staff I literally can't fault and the facility its self either.
Escrita el 9 de diciembre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Marianne R
Darwen, UK24 aportes
5,0 de 5 burbujas
dic. de 2019
I haven't used the terminal yet but I have booked for May and had to speak with customer service as there were issues trying to book.

I was trying to take advatage of the Black Friday half price offer but there were some issues with the code and my booking would not go through.

I chatted via Facebook (Ella, I believe)with the team who tried to help me but the booking system would not release the timeslot for me in time for the one hour offer. we decided to leave it until today(monday) to look at it again.

Today I receved a call from David the Concierge and I was able to book our slot with the offer from Friday honoured.

The way my issues were dealt with by the team has left me confident that this will be a great start to our Holiday in May and perhaps one we will be repeating.

I will of course review the Terminal upon our return
Escrita el 2 de diciembre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
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