Estimado Melicandme. Muchas gracias por compartir sus comentarios sobre Go-SelfTours en la web de Tripadvisor. Nos agrada saber que nuestro concepto le resulta original y divertido. Respecto a nuestros vehiculos, no es el color que sea muy llamativo, si no, el diseño, que resulta curioso e atypico. Referente el coste adicional de video, es un grabación especial como mínimo 1h15 e incluye el dispositivo de USB de 8G con el formato de CB. (con un valor de 15EUR). Finalmente el precio de video - 15EUR no resulta nada abusivo, mas bien razonable. Hemos tomado nota de los comentarios recibidos sobre el soporte para el iPad. Estamos trabajando para mejorar el servicio. Quedamos a su entera disposición para cualquier información adicional

Dear customer, We would like to thank you for sharing your experience with Go Self Tours. We are very sorry to hear about all those difficulties you met and can only regret it was un incomplete experience for you. We have been aware of a few problems with the rear mirrors, we're happy to inform you, as well as our future customers that all our vehicles are equipped with both rear mirrors now. Concerning the volume of GPS, we are glad to inform you that the old speakers have been replaced with the new, more strong once, which are already integrated inside the vehicles and finally we have improved our video system, from now on, the filming is going to match with the number of our tour hours. We are aware of our tablets not been automatic for safety reasons, as we prefer our clients to stop, a car, press a play bottom and enjoy the stories in the most innovative way with mini photo and video reports. We are deeply attached to get our customers satisfied. This is why most of our clients name our Go-SelfTours as " A brilliant fun", we sincerely hope we can get a second chance and welcome you again in our beautiful city for an unforgettable driving experience this time Sincerely yours

Dear James, We would like to thank you for sharing your experience with Go Self Tours. We are very sorry to hear about all those difficulties you met and can only regret it was un uncomplete experience for your family and yourself. We have been aware of a few technical issues with GPS tablets, but never got so many problems at once, so sorry it had to happen to you. We give our customers comments a great credit, and since you had this unfortunate experience, we made a few changes that should really help avoid those problems in the future. Indeed, we can control any navigation device directly from the office in case of a technical failure like the one you experienced. Moreover, doors have been taken off, so that our customers can enjoy fresh air on their faces while visiting this wonderful city, and anyway, our air conditionned systems have all been revised, also, we provide our customers with free WiFi, So they do not use their own package. We also deeply regret you did not enjoy the video, we truly believed you might appreciate this gift as most of our customers do. We are deeply attached to get our customers satisfied, this is why we sincerely hope we can get a second chance and welcome you again in our beautiful city for an unforgettable driving experience this time Sincerely yours

Dear Tom. First of all, we would like to thank you for choosing our Go-SelfTours during your stay in Paris. As well, we wish to thank you for taking the time to share your comments on Tripadvisor. We are delighted to know that you enjoyed discovering Paris with our sweet-cars. We really feel sorry to read you had some little problem with GPS. Our biggest aim is to satisfy all our customers and a new system has been set up. The possibility to parameter the device from a distance in case adjustment is needed. This permits us to stay in contact with the customers permanently. Best wishes. Go-SelfTours Team