Savannahlander
Acerca de
Cairns, Queensland, Australia

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2023

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5.0
5,0 de 5 burbujas232 opiniones
Excelente
201
Muy bueno
24
Promedio
4
Mala
1
Horrible
2

Schlepper1939
Brisbane Region, Australia894 aportes
5,0 de 5 burbujas
ago. de 2023 • Amigos
We rode the Savannahlander as part of an escorted tour through outback Queensland. It can be done in separate sections, but we did the full experience from Forsyth to Cairns, with an overnight stay at Mount Surprise, so it was a two day trip. Both crew members were knowledgeable and entertaining - they could double as stand up comedians - thanks guys.
The train is comfortable so the trip was not overly arduous.
The first morning out, there was a stop at “Cafe Bloodwood”, a halt in the middle of nowhere where the crew provided us with tea and percolated coffee (local) plus cake and biscuits. Nice touch.
If thinking of doing this trip, expect the unexpected. If an animal is hit, the train stops so crew can either euthanise it or treat it, whichever applies. We had to stop on one occasion until a calf deigned to get off the tracks, and on another occasion for staff to remove a tree off the tracks.
The second day was a long day, almost 10 hours from Mt Surprise to Cairns, but never dull. It was interesting to witness throughout the trip the change in scenery from savannah to rain forest.
Highly recommended for train buffs.
Escrita el 18 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Oldjack
Greater Melbourne, Australia27.929 aportes
4,0 de 5 burbujas
jul. de 2023
The trip was from Mt Surprise to Einasleigh with a return to Mt Surprise by bus. The trip on the old train was well organized and interesting and well worth doing but that was sufficent on the train. The return by bus was poor and took three hours with a lot of wasted time which detratced from the experience.
Escrita el 31 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

78chippy
Port Macquarie, Australia33 aportes
5,0 de 5 burbujas
jun. de 2023 • Pareja
This was a fantastic tour, they really look after you with all meals, great accommodation and superb staff and informative and entertaining commentary
Escrita el 23 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

mandrtravels
Dayboro, Australia28 aportes
5,0 de 5 burbujas
jun. de 2023 • Pareja
This is a MUST-DO for anyone wanting to see the gulf savannah and the back country beyond the Atherton Tableland. The train drivers, Will and Hamish, provide thoughtful, funny and entertaining information on every part of the journey from rail history, first nations history as well as information about local fauna and flora. There's a choice of itineraries, we chose Chillagoe, Cobalt Gorge and Undara Lava Tubes as our side tours which were all stunning and well guided. Food and service throughout was also great. Put this trip on your list to do soon!
Escrita el 18 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Ian J
Queenscliff, Australia19 aportes
5,0 de 5 burbujas
may. de 2023 • Pareja
A gorgeous half-day trip from Mt Surprise to Einasleigh, then return by minibus. Our driver/guide was full of knowledge, and ambling through the savannah made a nice change from driving through it at 110km/h. Copperfield George at Einasleigh was magnificent. The billy tea and bikkies by a lagoon capped it off.
Escrita el 30 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

April A
5 aportes
5,0 de 5 burbujas
jun. de 2023
We had a fantastic time, Hamish and Will were great guides and their commentary was informative and funny. Hamish singing at Mt Surprise was an absolute highlight.
Do yourself a favour and book a trip. We will be back.
Escrita el 17 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

CEC939
Sídney, Australia274 aportes
5,0 de 5 burbujas
jun. de 2023 • Amigos
Joined train in Forsayth for the 2 day journey to Cairns. Train was extremely clean and comfortable. Our drivers Hamish and Will were very entertaining,knowledgeable and professional. Scenery was beautiful along the journey,lunch stop’s excellent. Would highly recommend the journey.
Escrita el 11 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

VL5FTgho
Mildura, Australia18 aportes
5,0 de 5 burbujas
jun. de 2023
We had a great time last week. The scenery, places and people along the way, and the rail travel all were outstanding. However, head and shoulders above all that were the tour guides/drivers. We have travelled extensively since retirement and have never come across such incredibly knowledgeable and entertaining people as Wil and Hamish.
The effort they put into the whole trip is superb, and whilst they don’t make a lot of noise about it, it was obvious that the communities along the way quite rightly have them on a pedestal for the extras they do. The economic benefits are there, but these two blokes value add to the lives of people along the railway through their own personal efforts. Great stuff gents!
Escrita el 4 de junio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

lachie255060
Sídney, Australia229 aportes
5,0 de 5 burbujas
abr. de 2023
We did the four day, three night trip from Cairns. We had booked the Gulflander combination trip but unfortunately, due to floods, the Gulflander was cancelled. Savannahlander, however, was a great trip. Our drivers/ guides, Will and Hamish, were both very professional, helpful, and knowledgeable about the history of the train, the area we were travelling through, and the flora and fauna. They made several unscheduled stops for passengers to view spots they were talking about and found a lovely morning tea spot along the river. The train was much more comfortable than we were expecting, and we enjoyed chatting to the other passengers. Accommodation ranged from okay to nice. The trip is highly recommended.
Escrita el 1 de mayo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Miranda R
Sunshine Coast, Australia129 aportes
1,0 de 5 burbujas
dic. de 2022
Don’t book with this heartless operator unless you get immediate insurance.

My husband and I booked the Savvannahlander Tour. Because my husband has terminal cancer, we are travelling as much as possible, whilst we can. We don’t buy insurance immediately as we spread the trip costs. Due to a recent unexpected medical event, we realised that we could no longer travel to remote locations as he needs access to medical emergency services. Due to the remote locations travelled on this tour, it would now be too dangerous for my husband to undertake.

We wrote to the company to request a refund of our deposit and were told that the T & Cs stated there was NO REFUND on our deposit which was $600. We APPEALED to the company to reconsider their non-refundable policy, as we had given them so many months' notice and they would surely be able to sell our two seats before the tour started.


Several correspondences later appealing to the man’s humanity, asking for:

1) exemption from the policy as this was not simply a change of mind, but now a legitimate medical reason,
2) an explanation of what the actual $600 cost to the company was given they had so many months to resell the two tickets,
3) simple human compassion
4) contact details of the company directors to appeal to them were also requested.

We were told blankly that it was common industry practice not to refund a deposit – not true our remote Kimberly Adventure (with another tour company) which was paid in full (not just a deposit) was fully refunded without any problems.
They would not discuss what their actual loss was,(if any) that justified them keeping the $600 deposit other than it was company policy
And they would not enter into any further correspondence.
Ironically my husband in fact had to undergo further operations for new tumours that had recently developed and radiation therapy during the time of this tour, with us facing a bill of $5,000. We wrote another letter of appeal. Still, the operator was not moved to show any compassion or change of heart to return our deposit.

“Additionally, we will not be providing any cost breakdown, company details or entering into further correspondence on this matter. We appreciate your understanding”
I can’t imagine why they expect our understanding when they have no understanding or kind-heartedness.

Clearly, this is no way to treat a dying man, but if you want to buy a tour and support this company, do so.... but be warned.
Escrita el 11 de abril de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

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