The Spa at Cliff House
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4.0
52 opiniones
Excelente
27
Muy bueno
6
Promedio
10
Mala
4
Horrible
5

sylvia
2 aportes
What a way to celebrate my 45th birthday! My mom, sister and I spent a day at the Spa at Cliff House and the entire staff made it so special for all of us! It all started when we pulled up to valet the car, the landscaping was so pretty with all of the summer flowers in bloom. From the moment you step into the lobby, you have a perfect view of the ocean. I had booked an 80 minute massage with Jason. This was my second massage with him and he is amazing! Great soft hands and such attention to detail. Highly recommend him. Adding the heated stones is a must and finishing off my spa day in the sauna felt so good! The retreat area is a great place to unwind and take in the view of the ocean prior and post massage. Tricia in the front desk checked us all set in and greeted us with a nice glass of Prosecco! And we rebooked for Christmas! Thanks again Cliff House for making me feel so special on my birthday!
Escrita el 17 de julio de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

fern
1 aporte
jul. de 2022 • Solitario
i have been getting massages for at least 30 years but have never had a massage of the quality I received from Jason at Cliff House. I went to Cliff House last year and Jason gave me my first “REAL” massage that was absolutely amazing. I came back to Cliff walk a few days ago, but Jason was fully booked. Unbelievably the spa called me to tell me that Jason had offered to stay past his shift just to give me a massage. Needless to say it was fantastic! I wholeheartedly recommend Jason for your next massage. (just make sure to book him far in advance of your stay)
Escrita el 11 de julio de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Karen C
McKees Rocks, PA, United States2 aportes
jun. de 2022 • Amigos
I think the facial and massage I received was rushed and not very thorough. I waited over five minutes with my face buried in a pillow while she went to mix the mud for my massage. The hair and scalp massage felt good but my hair did not feel and look any different. Not worth $300! Then when you go to check out, they ask you in front of other guests if you are comfortable with tipping 20%. I felt like I was being pressured to leave 20% so I did but the service I received was not worth a $60 tip. Why not allow the patron to select the percentage they want to give on the pin pad instead of announcing it to everyone? I have had better facials and massages at home for half the price. I guess you are paying extra for the view.
Escrita el 13 de junio de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Rmh1321
5 aportes
feb. de 2022 • Amigos
We had a wonderful weekend in Maine followed by an afternoon at the Cliff House Spa. Jason was a fabulous massage therapist, very skilled, kind attentive and professional!
He made the entire experience incredibly relaxing and comfortable! I will be requesting him in the future.
Escrita el 6 de febrero de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

jenn
Nueva Hampshire4 aportes
ago. de 2021 • Amigos
Resort is beautiful but way short of expectations for ultra premium pricing.

Pros:
I had a fantastic spa treatment, facial with Janine. The spa and amenities are beautifully appointed. She was professional, competent and a pleasant conversationalist.

The grounds are undeniably breathtaking. While there’s no sandy beach, the beautifully landscaped grounds, multiple pools, hot tubs and views are spectacular in every direction.

Cons:
I booked a last-minute stay in August and reserved an “Oceanview two king room”, advertised as 450 sq st. I don’t travel with a tape measure but I can tell you with 100% certainty that the room that I was staying in, #478 (Ledges building) was not close to 450 ft.² and it was quite honestly “meh”. It was nice enough but for $800 a night it should have been way more upgraded with no peeling paint or worn ottomans. View was nice but nothing wow.

Onto the pool and hot tub which is honestly where the biggest disappointment came from. One of the reasons I chose this resort was it’s wide selection of both family and adult pools (I was traveling solo). When I arrived on Saturday the resort pool and hot tub which are very clearly marked for being ages 13+ was packed with the children of hotel running all over the pool deck yelling and screaming and jumping in and out of the hot tub‘s and pool. The kids pool area appeared to be empty most of my stay.

It’s unfortunate that the parents did not follow instructions but ultimately it’s up to the hotel management to enforce and they were clearly not interested. There was one girl taking drink orders at the poolside on Saturday and she clearly was not going to engage in conflict with the guests.

Of greater concern was the tremendous number of glass beer bottles, martini glasses and draft glasses sitting on the side of the hot tub. Again it was clearly posted that there was no glass allowed but nobody seemed interested in following this rule and as a guest I’m not interested in stepping on somebody’s broken glass. It’s a major safety issue and one that I was very disappointed to see happening at an ultra high-end resort.
Escrita el 2 de septiembre de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

ericmB5695VX
Boston, MA5 aportes
jul. de 2021 • Pareja
What a spectacular and secluted space near Ogunquit, ME. Nice resort with fiendly staff. Beautiful view of the Maine coast. Restaurant OK wirh nice view but recommend exploring other places to eat
Escrita el 10 de julio de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

jun. de 2021 • Amigos
Terrible customer service and communication at this spa. They have the view and the location but need to overhaul how they treat their spa guests and learn how to make a bad experience right and honor what they say. When one thing goes wrong it continues to go in that direction. Unfortunate because I wanted to love this place!
Escrita el 1 de julio de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Lisa W
Estado de Nueva York1.037 aportes
oct. de 2020
The Spa at the Cliff House has many treatments, but if you are not into massages or body treatments, they also offer some nice pedicure options.

The pedicure "salon" is extremely clean and clients are distanced appropriately for Covid. You will get a warm neck roll and cup of herbal tea.

They also use products with few or no chemicals. I was surprised to learn about the nail polish that dries in 5 minutes. My technician was excellent and communicated with me very well.

You will pay a lot more for this pedicure than in a typical "nail salon" in the USA but what makes it worth the price is the environment. If you get a pedicure you can sit in the Sanctuary, sip on some water or tea, and enjoy the incredible cliff views of the ocean. But, you need to make sure you ask for this benefit. My technician walked me there. Do not be shy...just ask :-)

I think you can also use the Steam Room. However, you cannot use the swimming pools or hot tubs at the hotel unless you are staying at the hotel. If you are told by a hotel employee that you can also use these facilities with a spa service make sure to get their name and save the email. Ask for a manager to make sure that you were given the correct information.

When you make your reservation, you will give them a credit card number and your service will be charged to that credit card along with a 20% gratuity. I am completely OK with this. No cash is exchanged.
Escrita el 20 de octubre de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

jayne b
1 aporte
feb. de 2020 • Amigos
Wonderful spa! Sauna and steam room are fabulous. There is also a beautiful lounging room with breathtaking views of the ocean. I enjoyed my pedicure and will be going back!
Escrita el 14 de marzo de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

Kerry B
Rumford, ME12 aportes
sept. de 2019
Beautiful location but the room was not as clean as it should have been. Coffee stains on the wall and carpet was dirty.
Escrita el 14 de octubre de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.

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