Virgin Balloon Flights - Liskeard
Virgin Balloon Flights - Liskeard
Virgin Balloon Flights - Liskeard
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Virgin Balloon Flights - Liskeard
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Lib
2 aportes
dic. de 2020
Complete waste of money as the cancellations due to the weather and the numbers of people trying to rebook too few flights makes it impossible to get on a flight. Very cynical company. Scam. Please look at all the poor reviews and do not buy from these people.
Instead, go to another country with the right weather for a hot air balloon flight and as far away from VIRGIN BALLOON FLIGHTS as you can!
Instead, go to another country with the right weather for a hot air balloon flight and as far away from VIRGIN BALLOON FLIGHTS as you can!
Escrita el 3 de diciembre de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Lib
2 aportes
mar. de 2019 • Pareja
Oh dear. Virgin ballon flight now cancelled 3 times due to bad weather, no automatic re scheduling as cannot book in due to over booking as there appears to be a major backlog of similar customers having to rebook. If you cannot rebook same year then god help you. You will phone Virgin Ballon flight office to roll tickets over to the following year which they assure you they have done, then you find they haven’t when you go to re book, you then have to phone up to be told you have to pay extra. Oh dear. Sir Richard Branson, is this your legacy????
Escrita el 28 de febrero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Hi OvertheTamar
We are sorry to hear you have experienced weather cancellations on your bookings. We appreciate that they are very frustrating however it is normal with this type of activity. If it is not safe to fly, we will not risk the safety of our passengers & crew for the sake of a flight going ahead.
To help you re book your flight, we extend your flight vouchers after each weather cancellation to ensure you have at least 6 months to make another booking. This expiry date is only ever a book by date which means you can book onto a flight scheduled for after this date. We schedule flights all year round, even over the winter months and our call centre is always happy to help if finding a suitable date is proving difficult.
If no booking is made during the last 6 months of the validity, the vouchers will expire and will no longer be valid to book a flight. To continue with the experience, replacement vouchers can be purchased at a heavily discounted cost to the RRP. However, we understand that there can sometimes be extenuating circumstances such as illness, that prevent a customer from making a booking so it is always worth contacting us to see what we can do to help.
If you’d like to get in touch, you can call us on 01952 212750 or email us at customerservice@virginballoonflights.co.uk.
Kind regards,
The Virgin Balloon Flights Team
Escrita el 4 de marzo de 2020
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
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* Se agota rápidamente: según los datos de reservaciones de Viator y la información del proveedor de los últimos 30 días, es probable que esta experiencia se agote rápidamente en Viator, una empresa de Tripadvisor.