Do you know you have to dial international code first? +01 212-666-6666.

Dear Paulo, I have only had extremely positive experiences with Carmel, have taken the service for decades. Call their office for a refund. They have always been helpful to me. Always early, always professional, always very nice. Sorry for Your experience.

I found Carmel to be more expensive because they add the tolls and a tip after your quoted price. Uber prices vary significantly but I found them cheaper for the same route when I used them.

re- j'ai tout de même appelé le numéro indiqué sur le voucher avant mon départ, je suis tombée sur une américaine qui m'a fait la confirmation de ma location par tel. (elle ne m'a rien demandé de plus, enfin je crois, elle parle très vite). J'appelerai dès que j'aurai mes bagages au second numéro. En espérant que tout soit ok.......

Le auto all’andata (una Toyota Avalon) e al ritorno (un minivan) erano spaziose quindi non dovreste aver problemi. Noi eravamo tre adulti con due valigie grandi e un trolley.

I am very sorry to say that we can relate to your experience. We found it impossible to be able to get our questions answered and to have calls returned (we were continually promised that someone would get back to us). In the end we had no refund at all. I have never written a negative review on Trip Advisor so I hope that you can appreciate that in writing a negative review about Carmel it is because it was reeeeeeeeeeeelllly unacceptable. They are rude, unreliable and unresponsive. I am sorry for your experience, but sadly and not shocked. I hope that you end up getting your money refunded and have a different experience than we did.

we had a Toyota Avalon for one trip and a Lincoln on other. both nice

Ciao, noi non abbiamo confermato nulla prima. Basta la prenotazione sul loro sito.