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Ocean Dream Cancún by GuruHotel

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Boulevard Kukulcan Km 9.5, Cancún 77500 México
Actualización sobre el COVID-19: estas son las medidas adicionales de salud y seguridad que está tomando este establecimiento.Leer más
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Los precios representan el precio promedio por noche proporcionado por nuestros socios y pueden no incluir todos los impuestos y cargos. Los impuestos y cargos que se muestran son solo aproximados. Consulta con nuestros socios para obtener más detalles.
Viajero (650)
Habitación y suite (157)
Piscina y playa (143)
Viaja seguro durante el COVID-19
Visita nuestro centro “Viajar con seguridad” para ver cómo estamos ayudándote a tomar decisiones más informadas durante el COVID-19.
Qué puedes esperar durante tu estadía
  • Todas las sábanas desinfectadas con lavado de alta temperatura
  • Se requiere el uso de máscaras, barbijos o tapabocas para los huéspedes en zonas públicas
  • Se requieren máscaras, barbijos o tapabocas para el personal en zonas públicas
  • Alcohol en gel disponible para los huéspedes y el personal
  • Las zonas de mucho tráfico se desinfectan con frecuencia
  • El personal debe lavarse las manos con frecuencia
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Actualizado el 22/06/20 Es el establecimiento quien ofrece las precauciones de seguridad, y Tripadvisor no controla su precisión.
Una nota desde Ocean Dream Cancún by GuruHotel
Actualizado el 22/06/20 Es el establecimiento quien ofrece las precauciones de seguridad, y Tripadvisor no controla su precisión.

Información

N.º 104 de 272 hoteles en Cancún
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Calidad/precio
Descubra la tranquilidad de nuestros completos y equipados alojamientos en conjunto con nuestra decoración moderna y nuestros balcones con vista al mar o a la laguna. Contamos con dos piscinas infinity, jacuzzi al aire libre, un restaurante, dos bares y estacionamiento exclusivo. Prepárate para tener unas vacaciones inolvidables en alguna de nuestras 70 suites o habitaciones. Cuentan con espectaculares vistas al mar, y otras a la laguna Nichupte. Admira las puestas de sol o amaneceres desde la comodidad de tu balcón o camina a la orilla del mar para disfrutar de las hermosas aguas turquesas del caribe. La propiedad tiene una ubicación privilegiada, para que pueda disfrutar de todo plenamente, y descubra lo que el destino tiene para ofrecerle.
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Tipos de habitación
Vista al mar
Es bueno saberlo
CATEGORÍA DEL HOTEL
ESTILO DEL HOTEL
Gama media
Vista al mar
446Opiniones48Preguntas y respuestas38Consejos sobre habitaciones
Calificación de viajeros
  • 155
  • 143
  • 50
  • 31
  • 67
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Nicole B escribió una opinión (agosto de 2021)
1 aporte
Wouldn’t recommend to anyone. From the time we checked in to the time we checked out was terrible! Check in: Paid for resort up front upon arrival. Had to pay a $25.00 environment fee?? Which was separate from the payment for the room. Once we got our wrist bands, we were told that the drinks were included but not the food. They stated that since everything closes early they don’t recommend the all inclusive package. We go out to grab drinks at the restaurant not included. Resort: Only one working pool and only one working elevator that fits a max of 3 people and is absolutely disgusting. We get up to our room, it was terrible! The room was super outdated, dirty and the bath room was sketch. I literally purchased shower shoes to take a shower. I felt like a prison cell was better fitting than this room. I went down to see if we can change rooms. I explained that I’m not looking for them to upgrade us for free and I would pay for the upgrade. The front office staff lied to my face stating that they were sold out. I looked on Expedia and was able to see availability for upgraded rooms. Slept one night in the name and spoke to another person who then told me that he couldn’t help me and told me to asked for the manager the next day. Later that day finally found someone who was willing to help and upgraded our room. Got into the next room which was a deluxe room. This room was not much better but I could make due. Room: First room was atrocious and wouldn’t even recommend that room to anyone. Second room was slightly better but still wouldn't recommend. You get two towels only so don’t forget to bring a wash rag or loofa. And honestly shower shoes! The kitchenette had a small fridge, microwave, cups and plates which helped eat left overs at night. Covid test: This resort does not offer a covid test and makes you hunt to find one. They provide you with information to get one but it’s complicated to schedule. While trying reserve a covid test through their recommended provider we asked the front desk representative for help. While working with him to schedule a covid test provider was at the hotel presently and approached us and asked if we needed a test done. While getting the test done, she advised me that he knew the whole time that she was there and never mentioned it. It’s not their responsibility to find us but a little more effort to assist would have been appreciated. Location: Location is great and literally next door to the club district. That’s the only thing going for this hotel. This place is trash and would highly recommend to look else where else. There are plenty of other resorts in the same area with better service, all inclusive and much cleaner. I typically don’t write reviews but I felt that the people need to know the disappointment that they are about to receive. The little amount of money we saved by budgeting on the hotel wasn’t worth it.
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Fecha de la estadía: agosto de 2021Tipo de viaje: Viajó con amigos
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Jose Orozco Gamboa escribió una opinión (julio de 2021)
Lake Charles, Louisiana2 aportes1 voto útil
I like this hotel because of its proximity to the restaurants, night clubs, beach. The service at the pool area was outstanding. The only problem i had was with the service at the front desk. The front desk clerks act as if they are doing you a favor. I paid to stay there one night because I was going to be going to the Coco Bongo and did not want to drive back to my resort. These guys at the front desk are very rude. Will probably never stay there again, which is a shame because everything else was great.
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Fecha de la estadía: julio de 2021
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Calidad del descanso
Consejo sobre las habitaciones: Good area near all the fun in the Zona Hotelera.
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Marleny G escribió una opinión (julio de 2021)
1 aporte1 voto útil
The hotel is in desperate need of repairs! Non working/dangerous elevator that doesn’t work properly! Kept going to different floors not selected. The doors slammed shut while one of us was walking out! If this would have happened to a child they would be seriously injured. Dirty pool water, in serious need of cleaning. Loose pool tiles all throughout both swimming pools, one of our children cut his foot open….(yes we filed a report with hotel and they took pictures) Non working TV Non working doors in room to access the outside patio Non working phones The front Staff charged us a cash fee for the Sargazo removal yet in 3 days it was never cleaned up. (The hotels next door did have the sargazo removed daily but this one didn’t) The staff lied to us, weeks before we arrived we asked about the sargazo issue and they stated the beach was cleaned daily and sargazo was removed daily! we could not use the beach as it was bad smelling due to days of sargazo being left on the beach. In all 3 days it was never removed. We had to go to another hotel and spend money on day passes to enjoy the beach where it was clean. Terrible experience! Would not recommend for anyone to stay here. Very sad that we lost 3 days of our family vacation in this place.
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Fecha de la estadía: julio de 2021Tipo de viaje: Viajó con familia
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Zaya O escribió una opinión (julio de 2021)
2 aportes1 voto útil
This place is so amazing and perfect in every way. We got an amazing huge room with its own giant patio and tub. I love it here and I will absolutely be back as soon as I possibly can. Seriously. This place is amazing.
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Fecha de la estadía: julio de 2021Tipo de viaje: Viajó con familia
1 voto útil
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Yamil E escribió una opinión (julio de 2021)
1 aporte
El equipo en General dio un buen servicio, pero si tuvimos algunas situaciones con la familia que no nos agrado demasiado y ellos por seguir sus reglas le falta criterio para aplicar las mismas, nos hubiese gustado que analizaran las situciones en particular.
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Opinión obtenida en colaboración con este hotel
Fecha de la estadía: junio de 2021
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Tipo de viaje: Viajó con familia
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Anterior
123456
RANGO DE PRECIOS
USD 78 - USD 288 (Basado en tarifas promedio para una habitación estándar)
UBICACIÓN
MéxicoPenínsula de YucatánQuintana RooCancún
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Preguntas frecuentes sobre Ocean Dream Cancún by GuruHotel
¿Qué atracciones populares están cerca de Ocean Dream Cancún by GuruHotel?
Algunas atracciones cercanas son Coco Bongo Cancún (0,3 km), After Dark Events and Entertainment (0,4 km) y Mandala Cancun (0,3 km).
¿Qué restaurantes hay cerca de Ocean Dream Cancún by GuruHotel?
Algunos restaurantes bien ubicados son Marinero's, El Granero Grill & Drinks y Señor Frogs.
¿Hay sitios históricos cerca de Ocean Dream Cancún by GuruHotel?
Muchos viajeros disfrutan de visitar Zona Arqueológica El Rey (7,0 km) y Templo de Alácran (2,6 km).
¿Ocean Dream Cancún by GuruHotel tiene alguna vista hermosa?
Sí, los huéspedes con frecuencia disfrutan de vista al puerto, que se ofrece aquí.