I had a blast here! Vibes were great and the service was great as well! I think the best part was the little bar outside. Roque really made our time here even better! He was super friendly and helpful and his drinks we’re AMAZING. This place is right next to the beach with two pools and a DJ on Saturday!
Man where should I start...this hotel ranks as my worst experience ever. The furniture was outdated and dirty with cigarette burns on the sofa. One day we didn't have water, apparently they were fixing the water issues which caused the room to start smelling like sewerage. The staff was extremely rude, unwelcoming, made us feel extremely uncomfortable and they are low-key racist, you can tell by their interactions and treatment of the non black patrons. They kept asking us for our wrist band despite seeing us every day...when we try sitting by the pool side they said it was reserved and we couldn't sit there. I felt like a child on a school trip who's constantly being monitored by a staff. The food and service was horrible...I swear the sandwich that I ordered was given to…
Me hospede mediante air bnb, pero la atención por parte del personal fue la misma, excelente atención en todo momento. El restaurant que esta en el interior del hotel esta perfecto, tanto precio como la calidad de su comida. Toda
The elevator didn’t work, good luck going up the stairs with an 80 years old woman, the room was dirty and even the cloth for “cleaning” was disgusting, the woman that cleaned the room never wore a face mask in the week we were there and wasn’t friendly, bed sheets were dirty and with holes, the towels the same they were stained even they were “clean towels” and ripped, the light of the room didn’t work, they went to “fix it” and after 2 hours they just said.. “we can’t do anything” so we were one week just using the light from the fan and the kitchenette, the place can be an amazing place to stay , location is great and the rooms are big , but it’s missing A LOT of maintenance, definitely wasn’t what we were expecting
Poolside is a party zone, but I think thats why people comes here anyway. Everyone is super friendly and in a good mood. Drinks are allowed in pool and there is a bar IN the pool. a DJ kept the dance party going until it was time to clean up for dinner. Would stay here gain.
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