Kaia and Stacey have given me the best service and support during my trip making me feel at home. Room and cleanliness was great. Nothing was ever too much trouble and the Team at the Strand will always greet you with a welcoming smile on their face. Will be returning next month.
Myself and my partner always stay with Travelodge, but customer service in this branch was fabulous. We got locked out of our room yesterday and the lady in the reception was genuinely so lovely. Our room was also clean and tidy on check in and we were accomodated to our request when we asked them if we could get a room on top floor and facing the river, which we really appreciate. We will definitely come back to this branch again in the future!
Kaia and Bianca are really Welcoming and helpful. Will definitely stay again. Food is ok and Tesco is right next door. Decent shower and the bed is comfy. WiFi is fast and useable. Wasn’t a bad stay..
Fantastic stay. Kaia helped with a booking issue and was very helpful. I had a perfect stay, the hotel is in the perfect location with a great view. Kaia arranged for new bedsheets very quickly and was very helpful.
Immaculate hotel, the first thing that we noticed is how clean the building and room was, which was very welcome. The check in took under 1 minute with no waiting time, the staff are extremely helpful, friendly and accommodating and the breakfast was good for the price. The room was basic but that’s to be expected as it is a budget room, however, I slept better here than in a hotel 3 times the price in the same area, which is perfect for shopping in Liverpool one and a trip to the waterfront, not to mention next to Tesco express (open until 11). I never thought I’d say this, but I would definitely stay again!
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