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Americas Best Value Inn

1409 North Shawano Street, New London, WI 54961
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9 de abr 10 de abr
1 habitación, 2 adultos, 0 niños
Viajero (3)
Habitación y suite (6)
Hotel y alrededores (4)
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    Resumen

    • Excelente10 %
    • Muy bueno13 %
    • Regular10 %
    • Malo17 %
    • Pésimo48 %
    18 feb 2017
    “Disappointing.”
    2 semanas atrás
    “Not a good place to stay”
    Wi-Fi gratis
    Estacionamiento gratis
    Piscina
    Hotel de 2 estrellas
    Todos los detalles del hotel
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    Calificación de viajeros
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    Esta opinión ha sido traducida de forma automática desde el inglés ¿En qué consiste?
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    Se escribió una opinión 20 junio 2015 mediante dispositivo móvil

    Upon entering into the lobby I felt like I was visiting a prison, and that's an insult to any prison. The place is absolutely filthy and unkept. The whole building smelled of smoke, and must. The room was disgustingly dirty. Stains on the bedsheets, crumbs...Más

    Respuesta de ABVINN01, Guest Relations Manager de Americas Best Value Inn
    Traductor de Google

    Thanks for your comments. As soon as you asked us about the issue, we sent 2 staff person rightaway and...Más

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    Se escribió una opinión 20 enero 2015

    I had an excellent experience here and will book again next time I'm in the area. Everything was clean and fresh, the bed extremely comfortable. I upgraded to the Jacuzzi Room because I work so hard physically, my body and bones needed a soak! I...Más

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    Se escribió una opinión 11 noviembre 2014

    Advice: Spend the $60/night to drive to the nearest rest stop and stay in your car. It's not even worth the list of reasons, just do your self a favor, and don't stay here. Disgusting on every level .

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    Se escribió una opinión 16 junio 2014

    Didn't feel clean. Bed was uncomfortable. Sheets didn't fit right, one thin blanket. And a non-running (per the vehicle owner, it had no starter in it) camper in the parking lot used as a 'party . Yuck.

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    Se escribió una opinión 15 julio 2013

    We stayed four nights and found out why it is the least expensive. Corners are cut. No maid service unless you ask for it and then they just empty the trash and give you fresh towels. Breakfast consists of cold cereal, bread products to toast,...Más

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    • Estacionamiento gratis
    • Internet de alta velocidad gratuito ( WiFi )
    • Piscina
    • Servicios del hotel
    • Estacionamiento gratis
    • Salas de reuniones
    • Lavandería de autoservicio
    • Servicios de la habitación
    • Aire acondicionado
    • Cosas que hacer
    • Piscina
    Fotos
    Viajero (3)
    Habitación y suite (6)
    Hotel y alrededores (4)
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    Preguntas y respuestasHacer una pregunta
    DougDB
    July 28 2015 Still these people will not resolve my issue, now I have been abrasive enough they don't even return calls. Vantage Hospitality and Americas Best Inn need to review their customer service procedures. Not good service and not a good motel. They have had since the 10th of July to solve problem and still nothing.
    28 julio 2015|
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    Respuesta de ABVINN01 | Representante del establecimiento |
    We are very sorry about experience Mr. Bennet had at Americas Best Value Inn. Since Vantage Hospitality is aware of your situation and they are working to solve the issue. So its best you contact them. thanks again
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    DougDB
    Update 7-18-15 The Director of Customer Relations for Vantage Hospitality,(the corporate entity that owns the Americas Best Badge) called me today. I managed to get the call to last 19 minutes 45 seconds before my frustration with Vantage Hospitality made me boil over again. It turns out that I am a hostile angry person who will not listen to reason. I am hostile and intimidating and make people scared. OK whats your point? If you had just honored your reservation to begin with I would have not gotten angry. Our country has slipped so far into PC that you are expected to remain peaceful and calm no matter what. Well that is not me and I am unconcerned about who knows it. This company feels no responsibility and would love for this to become an issue where I am the problem, well i'm not the problem their customer service is the problem. As soon as they start accepting responsibility for the error I will cease to be the angry consumer. Make it right Vantage Hospitality.
    18 julio 2015|
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    DougDB
    This place is so bad I just want to let people know that a week later I am still trying to get Vantage Hospitality (The Corporate Badge Holder for Americas Best) to handle this So here is the story, we go to a Americas Best Hotel with a confirmed reservation show up at on 7-10-15. No room No record of our reservation and they ignore my confirmation number. Call Vantage Customer Service they basically tell me I'm lying about having a reservation for 7-10-15 and refuse to do anything to help me out. Now it's 7-17-15 I get a email offering a chance to stay at that motel sometime in the future! Uh dudes my vacation was last week, my stuck on the side of the road with a car that I can't drive in the dark was last week. And you think your responsibility ends with the threat of a $75.00 "administrative fee" against the operator of the American Best property in New London Wisconsin? Tell me do these bush league solutions actually work? I repeat the actions of the owner/operator or whatever your deal is there at New London are not the source of my ire nearly as much as your reaction. I can almost excuse the actions of that place, they are trying to make a living with what is more or less a flop house. (I would never have booked the reservation if I had bothered to look at Trip Advisor first) Your actions on the other hand are inexcusable. I have never had a problem expressing my opinion and with the advent of social media the chance to speak out has increased exponentially. The onus is upon you to salvage my goodwill, I am an aggrieved party and your actions have done nothing but create greater animosity.
    17 julio 2015|
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    Respuesta de ABVINN01 | Representante del establecimiento |
    we are sorry to hear that you were dissatisfied with our performance as for the employee that you mentioned. we have sense let him go for the mix up. we hope that this way we can rectify the situation. we would also like to... Más
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