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Foto de Now Larimar Punta Cana, República Dominicana: At night you get some roses petals, you can reuse them in the bath.

Foto de : At night you get some roses petals, you can reuse them in the bath.

De la opinión : Disappointed, definitely not a 5 star hotel. sobre Now Larimar Punta Cana
17990
At night you get some roses petals, you can reuse them in the bath.
Now Larimar Punta Cana
Family trip
Razoável
Decepción total
Big Thank you to Zoris ..... Willy ..... and Javierl.... they will make you feel like family
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Carla R escribió una opinión (nov. de 2018)
25 aportes6 votos útiles
+13
We just got back from vacations and this hotel definitely has it's good sides and bad sides. It is most definitely not a 5 star hotel. We've been to Punta Cana several times before and we expected much more from Now Larimar based on its good reviews. Let’s start with the
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Fecha de la estadía: octubre de 2018
Respuesta de eConcierge S, Manager de Now Larimar Punta Cana
Respondida el 1 nov. 2018
Dear Carla R, Receive a warm greeting on behalf of our entire team. Thank you for taking part of your valuable time to share a detailed commentary on your experience in our beautiful community. We are pleased that you have enjoyed our concept of family hotel, as well as the different facilities and attractions designed to provide fun for the whole family. We are happy that your children have loved our Explorer's Club, bringing with them pleasant memories of all the adventures. Thank you for highlighting Lulu and Candy, we will congratulate them for their outstanding service. It is wonderful to read that you enjoyed our fantastic pool and beautiful beach, also visiting our beloved Coco Café. It is very satisfying to know that the attentions of our Nery made your stay even more unforgettable. Knowing that our entertainment activities and exquisite gastronomic offer were of his complete pleasure is of great pleasure for us. On the other hand, we regret that your stay has not been entirely satisfactory due to the situations you are commenting on. We hope you can accept our sincerest apologies for any inconvenience caused, since it is the opposite of our purposes as a service company. Your observations will be sent to the corresponding departments to take the necessary measurements. We hope to have the honor of visiting you again in the future as a new opportunity to improve your experience and provide you with an entirely satisfactory stay. Best regards, Bernabel Taveras Hotel Manager
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