Una experiencia inolvidable. El servicio no puede ser mejor, desde los valet parking, hasta todo el personal de recepción, el equipo en el desayuno, el room service, TODOS. Estuvimos casi dos semanas y nos hicieron sentir como en casa. Serviciales y atentos a todoa los detalles. Realmente un Hotel de ExcelenciaMás
JumeirahExpedia.com
Booking.comBooking.com
FourSeasons.com
Booking.com
Jumeirah
Vio.comBooking.com
De lo mejor atendidos en la alberca, capitanes, meseros, el cheff y su staff atentos y al pendiente de todos, excelentes platillos de la cocina de ese restaurante. Quedamos 100% satisfechos e invitados a regresar
Dear Martha H,
We would like to thank you for dining with us and for sharing this awesome review on TripAdvisor. We wish to see you soon for another visit worth remembering!
Kind regards,
Jeroen Elmendorp
General Manager
The Ritz-Carlton, Dubai
Lugar hermoso. Limpio, silencioso. Personal sumamente amable y atento.
Cama suave y super limpia. Atención a cada detalle. Agua a disposición siempre. Comida exquisita. Servicio Half board de calidad y muy buen precio. Frente a la playa, piscina limpia y amplia. Buena opción para julio en época super
Caliente, el hotel de brinda todo lo que necesitas.
Dear Andcarga,
Thank you very much for your wonderful feedback and I am delighted to read you enjoyed your time in Dubai. Thank you for highlighting the cleanliness and the comfort of the bed, I hope you felt rejuvenated after your visit to the hotel. I will share your feedback with all our ladies and Gentlemen here at the resort and we all look forward to welcome you back in the near future.
Best wishes,
Jeroen Elmendorp
General Manager
nos proporcionaron un equipo medico para la pcr y no estuvo a tiempo y no pudimos asistir una reunión en abudabí de negocios programada ya que era el motivo del viaje. Nos prometieron 24h y no fue así.
Dear X3538XXjesusg,
We would like to take this opportunity to thank you for your stay with us and valuable time to share your stay experience.
We were greatly concerned to read the experience you had with us and on behalf of our Ladies and Gentlemen, we sincerely apologize that we were unable to provide you with the Ritz-Carlton experience.
Your feedback have been shared with our department leaders as a way for us to improve and provide each of our guests with a memorable travels. Please know that this is not an indication of our hotel and rest assured that I will look into this to ensure that it is addressed moving forward.
We do know that unfortunately we cannot take back the experience you encountered but hope in earnest you will give us another opportunity to welcome you back and deliver the true Ritz-Carlton experience.
We appreciate your patronage to Marriott and our hotel and look forward to your return.
Warm regards,
Jeroen Elmendorp
General Manager
The Ritz-Carlton, Dubai
Shevin, Subra, Basanti,Sai y Sheerau gracias por hacer de nuestro hospedaje lo mejor
Servicio de Arthur y su profesionalismo en concierge . Gracias por sus buenos consejos y recomendaciones
La mejor de todos es Vanila. Deberían tener este tipo de profesionales en todos los mejores hoteles del mundo, gracias por hacerme sentir en casa en los 12 días de hospedaje
En las mañana al desayuno gracias a todo el equipo y en especial a Mamta
A todo el equipo del Club Lauge del tercer piso fueron muy especiales. Daría y Kiss gracias
Dear Lrn1977,
Thank you for choosing to stay at the The Ritz-Carlton, Dubai and sharing your experience and comment on TripAdvisor.
It was a pleasure to have you as our guest and we are very happy to hear that you had a pleasant stay with us especially with the experienced service. Your comments are appreciated by the highlighted Ladies and Gentlemen. We look forward to welcoming you again in the near future.
Warm regards,
Jeroen Elmendorp
General Manager
The Ritz-Carlton, Dubai
Todo resulto muy bien menos el front desk manager ahmed que fue un groseo con nosotros. Tampoco el servicio en la playa fue bueno. Pero el hotel en su conjunto resulto muy bien asi que volveremos. Quiza demasiado grandr para un hotel de estas características
Dear Borjas59,
Thank you for choosing to stay with us and for taking the time to share your recent experience.
While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service you received did not quite meet your — or our — expectations. Please rest assured that your comments have been shared with the team in our effort to improve the guest experience.
We hope that despite your current experience, we will have another opportunity to welcome you back for a better stay shall your travel plans bring you back to Dubai.
Kind regards,
Jeroen Elmendorp
General Manager
The Ritz-Carlton, Dubai
