Dear Chermydi,

Warm greetings from Ayla Hotel Al-Ain.

First of all we are so Thankful to you for selecting our Hotel for your stay.

For us it is always a great honor to welcome the guest in order to serve them with the Best of our Hospitality.

We are very happy knowing that you liked the comfort of the room, the complimentary coffee/tea & water in the room, friendly staff, the breakfast and for feeling safe in the hotel during your stay all these mentioned good memories are highly appreciated from all of us. It give us more courage to serve more than what we can do for our guest satisfaction.

However, despite of all good comments that you have been given we want to apologize to you for the noise you have experience next to the hotel our management have been taken under consideration the mentioned comments and actions will be taken.

We hope that all the positive part of the memories which you enjoyed here will make you come back to our Hotel.

Hoping to welcome you back soon.


Best Regards,


Ashraf Ramez
Hotel Manager

Dear Verne14,

Warm greetings from Ayla Hotel Al-Ain.

Our Management would like to Thank You for selecting our Hotel for your 2 days stay with us and for providing us the opportunity to serve you with the Best of our Hospitality.

We are pleased to acknowledge your comments on TripAdvisor about our staff, the variety of breakfast, location and also the WiFi connection which you mentioned is very good during your stay.

Indeed, Ayla Hotel is nearby to many places in Al Ain which is easy to visit.


We hope that you would provide us the opportunity to welcome you soon in near future.

Once again Thank you very much for sparing your precious time for mentioning your great reviews.


Best Regards


Ashraf Ramez
Hotel Manager

Dear Andreas V,

Warm greetings from Ayla Hotel Al-Ain!

Thank you for sparing your precious time for mentioning your comments on TripAdvisor,

We are so delighted to know that you liked most of our facilities and services, such as the spacious comfortable rooms, the variety of food and a great appreciation mentioned for our warm welcoming and friendly associates.

We know these are the basic facilities which every hotel aimed to provided but to make a memorable stay it requires to go for extra miles in order to make the guest satisfactory, with additional efforts and that what we always try to do. And when we see such appreciation from our guest, it make us feel satisfactory that some how our goals have been achieved.

In addition to the above we do understand that some times all the task do not reach to the higher level of perfection, due to some situation that what has been faced by you. But we assure you that your comment has been well noted and definitely you would find a difference in your next visit.

Once again Thank you very much for your visit to us.

Looking forward to welcome you in near future.

Best Regards,

Mohamed Soussan
Group General Manager