Dear cgonza490253,
We sincerely apologize for the disappointing experience you had during your stay with us. First and foremost, we want to assure you that cleanliness is of the utmost importance to us, and we regret to hear that your room did not meet our standards. We will address this issue with our housekeeping team immediately to ensure that our rooms are thoroughly cleaned and maintained for all guests. Regarding the lack of bathrooms in the breakfast area, we apologize for any inconvenience this may have caused. We understand the importance of providing convenient facilities for our guests, and we will explore options to improve this aspect of our property.
We apologize if the breakfast options did not meet your expectations. We strive to provide a variety of options to accommodate different tastes and dietary needs, and we will take your feedback into consideration as we continue to improve our offerings. We understand your concerns about the initial appearance of our property, and we apologize for any apprehension this may have caused. The safety and security of our guests are our top priorities, and we will continue to evaluate and enhance our property to ensure a welcoming environment for all guests.
We sincerely appreciate your feedback, as it helps us identify areas for improvement and make necessary changes to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and accommodations you deserve.